Privacy & Cookies Policy
Park Advisory Group Ltd (trading as “Park Advisory”) (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data, and what rights you have in relation to it.
1. Scope
This policy applies to:
Our website (the “Site”); and
Any services we provide to you (the “Services”).
By using our Site or Services, you agree to the terms of this policy.
2. Who We Are
Park Advisory Group Ltd is the data controller of the personal information we collect.
If you have any questions about this policy, please contact us at:
contact@parkadvisory.co.uk
You have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection (www.ico.org.uk). However, we would appreciate the chance to resolve your concerns first.
3. Information We Collect
We may collect and process the following personal data:
Contact & Case Information: your name, address, date of birth, email, phone number, and details relating to your enquiry or case.
Identification Information: copies of ID documents (e.g. passport, driving licence, utility bill) where required to meet compliance obligations.
Marketing Preferences: your consent to receive newsletters, updates, and insights.
Technical Information: IP addresses, browser details, and cookies when you visit our Site.
4. How We Use Your Data
We use your personal data to:
Provide the Services you request.
Meet legal and regulatory obligations (e.g. fraud prevention, compliance checks).
Communicate updates, insights, or events (where you have consented).
Improve our Site and services through analytics.
We will never sell your data.
5. Cookies
Our Site uses cookies to improve functionality and analyse traffic.
Session cookies track your activity during a visit.
Persistent cookies remember your preferences for future visits.
We use Google Analytics to help us understand website usage.
You can disable cookies in your browser settings, but some parts of the Site may not function properly.
6. Sharing Your Data
We may share your information only when necessary:
With third-party professionals (e.g. barristers, accountants) if you instruct us to do so.
With regulators, auditors, or legal authorities where required by law.
In the event of a business transfer, merger, or acquisition.
We do not share your information with third parties for marketing purposes.
7. International Transfers
We do not routinely transfer your personal data outside the UK or European Economic Area (EEA). If such transfer is required, we will ensure appropriate safeguards are in place.
8. Data Retention
We retain physical records for seven years after the end of our relationship. Electronic data may be retained longer where necessary for continuity, compliance, or training.
9. Your Rights
Under UK data protection law, you have the right to:
Access your personal data.
Request correction of inaccurate data.
Request deletion of your data (“right to be forgotten”).
Restrict or object to processing.
Request transfer of your data to another provider.
Withdraw consent at any time (this will not affect lawful processing already carried out).
To exercise these rights, please contact contact@parkadvisory.co.uk. We aim to respond within one month.
10. Security
We use appropriate security measures to protect your data from loss, misuse, or unauthorised access. However, please note that transmission of data via the internet is never completely secure.
11. Marketing
Where you have given consent, we may contact you with updates and information relevant to our services. You can opt out at any time by clicking “unsubscribe” in our emails or by contacting us.
12. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website.
13. Contact
All enquiries about this policy should be sent to: contact@parkadvisory.co.uk
Park Advisory Group Ltd, Suite A; 82 James Carter Road; Mildenhall; IP28 7D
